Owner Help

Who is this website for?

It is for anyone who want to add Online Booking to their room or therapist profile, maybe your a therapist startng or you are a property owner with an office or a spare room that is sitting idle, it could be transformed into a space for counselling or medical use. Try it for yourself, put the figures into our Online Calculator and see what you could earn.

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How do I add a Listing?

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How much does it cost to add a listing?

Go to our Pricing Page to see our current price list.

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How do Therapists and Medical Practitioneers, contact me ?

All users, Therapists and Medics can contact the listing owner using the enquiry button on their listing or by clicking on the "View Phone" Button

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What is the Daily Activity?

Daily Activity is a location where you can see all the conversations you have had with your customers.

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How do I get more exposure for my listing ?

a) Encourage users to add reviews, good reviews are the best way to get new customers. 
b) Increase Traffic and exposure to your listing by adding the best possible content and photos, Google will reward listings with the good content. we also will rank you higher the greater the effort you make, we also move the best listings to the top of the directory of the list. If you have any other questions just ask. 
c) If you have a website cut and paste the URL of your listing into your website, his creates useful back link for google and other search engines to track links. 
d) Share your Listing on Social Media. 

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Whats the best way to get long term tenants ?

We have found that initially renting your room sessionally is best way to attract quality long term users, many therapist and newly qualified Medics can be nervous about starting a business. By renting your room hourly, users can try out your service slowly and it wont be long before you meet someone that fits your clinic and is willing to move to a bigger commitment or a longer agreement. Over the next month we will be rolling our hourly booking software which you can trial for free.

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How do I Renew or upgrade my Listing

To renew or upgrade your lsting, 

Login

Click your Name or Profile Name on the top right

Scroll to "My Locations"

Check the expiry Date of your listing

If expired 

Click Renew Now 

See the screenshot here

Choose the Package that best suits your needs and follow the steps to pay for your listing.

any questions please contact us through the support conversation in your daily activity.

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How do I communicate with my customers

All the Conversations, booking and Conversations with your customers will appear here.

Use the Bell and search box to quickly find a customers.

All bookings are confirmed by email

All reminders to customers are sent by email

You can reply to any email and the conversation will be stored under the correct discussion with the specific customer.

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How to Add or Edit Photos

Go to "My Locations" Click Edit

Update your listing details and upload photos in order of Hero image first

Make sure images are good quality

Landscape orientation works best, ideally a ratio of 1.5:1.

  • Best  not to resize images from your camera use 1600 pixels width and 905 pixels height is minimum.
  • We support JPG and ​PNG image formats.
  • Use only relevant photographs like:
    • Your venue (interior shots)
    • Your venue (exterior shots)

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How do i configure a Timeslot for Booking

To configure a timeslot or to set up online booking for the first time, click on My Listings or My Location from the Menu

Click the Configure button next to your listing, it will open a 5 step guide to setting up a timeslot for the first time, you will be able to amend all these times and add more profiles later, just go to settings in the reservation page.

See the screenshot below

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How do I offer customers the option to pay later?

To offer customers the option of paying now or paying later, 

Login -> Go to Menu-> click Online booking -> Settings-> Options -> Under Allow payments-> Click BOTH 

before Completing the booking your customers will be given an option to Pay Now or Pay Later.

Thats it!

See Screenshot below

 

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