Owner Help

Who is this website for?

It is for anyone who want to add Online Booking to their room or therapist profile, maybe your a therapist startng or you are a property owner with an office or a spare room that is sitting idle, it could be transformed into a space for counselling or medical use. Try it for yourself, put the figures into our Online Calculator and see what you could earn.

Was this answer helpful? Yes/No

How do I add a Listing?

Was this answer helpful? Yes/No

How much does it cost to add a listing?

Go to our Pricing Page to see our current price list.

Was this answer helpful? Yes/No

How do Therapists and Medical Practitioneers, contact me ?

All users, Therapists and Medics can contact the listing owner using the enquiry button on their listing or by clicking on the "View Phone" Button

Was this answer helpful? Yes/No

What is the Daily Activity?

Daily Activity is a location where you can see all the conversations you have had with your customers.

Was this answer helpful? Yes/No

How do I get more exposure for my listing ?

a) Encourage users to add reviews, good reviews are the best way to get new customers. 
b) Increase Traffic and exposure to your listing by adding the best possible content and photos, Google will reward listings with the good content. we also will rank you higher the greater the effort you make, we also move the best listings to the top of the directory of the list. If you have any other questions just ask. 
c) If you have a website cut and paste the URL of your listing into your website, his creates useful back link for google and other search engines to track links. 
d) Share your Listing on Social Media. 

Was this answer helpful? Yes/No

Whats the best way to get long term tenants ?

We have found that initially renting your room sessionally is best way to attract quality long term users, many therapist and newly qualified Medics can be nervous about starting a business. By renting your room hourly, users can try out your service slowly and it wont be long before you meet someone that fits your clinic and is willing to move to a bigger commitment or a longer agreement. Over the next month we will be rolling our hourly booking software which you can trial for free.

Was this answer helpful? Yes/No

How do I upgrade, edit or delete my Listing

To update, edit or delete your listing, 

Login

Click your Name or Profile Name on the top right

Scroll to "My Listings"

Pick the option you want.

If editing your listing, make your required changes, after submitting we will review and approve within a few hours.

Any questions please contact us through the support conversation in your daily activity.

Was this answer helpful? Yes/No

How do I communicate with my customers

All the Conversations, booking and Conversations with your customers will appear here.

Use the Bell and search box to quickly find a customers.

All bookings are confirmed by email

All reminders to customers are sent by email

You can reply to any email and the conversation will be stored under the correct discussion with the specific customer.

Was this answer helpful? Yes/No

How to Add or Edit Photos

Go to "My Locations" Click Edit

Update your listing details and upload photos in order of Hero image first

Make sure images are good quality

Landscape orientation works best, ideally a ratio of 1.5:1.

  • Best  not to resize images from your camera use 1600 pixels width and 905 pixels height is minimum.
  • We support JPG and ​PNG image formats.
  • Use only relevant photographs like:
    • Your venue (interior shots)
    • Your venue (exterior shots)

Was this answer helpful? Yes/No

How do i configure a Services & Profile for Booking

There are two methods to add online booking.

1. Click on My Listings from the Menu

Click the "Configure a Timeslot" Button and follow the steps.

2. Click the menu button, and select Booking set up.

Step 1

Click Add a Service, fill in the form, the exact price and duration, click Submit.

Note: This is the product or service your customer will book, eg 2 hour Room Rental, 1 hour Counselling or 5 hours class rental, 

 Step 2 

Now you need to add a Profile or Person (this is the provider of the service) 

Go to -> Menu -> Booking Setup -> Add Profile -> fill in the entire form,

Select the Hours the profile is available.

make sure you click the service you created in Step 1 ( now this service is added to your new Profile)

Click add 

Repeat Step 1  and assign the Services to the profile you have set up in step 2 

Make sure to click submit or Update before finishing.

Go back to your Listing or My Listing from the menu you "Book Now" button is configured, make sure you go to Option and select the preferences you require,

Lastly, click your Book now Button to ensure everything has been setup correctly.

Any questions, send us a message.

 

Was this answer helpful? Yes/No

How do I offer customers the option to pay later?

To offer customers the option of paying now or paying later, 

Login -> Go to Menu-> click Online booking -> Settings-> Options -> Under Allow payments-> Click BOTH 

before Completing the booking your customers will be given an option to Pay Now or Pay Later.

Thats it!

See Screenshot below

 

Was this answer helpful? Yes/No

What is a "Profile"

A PROFILE

This is a Person, a Location, a Class Room, a Therapist, a Doctor.

Anything that will provide the service.  

Was this answer helpful? Yes/No

What is a "Service"

A Service

This is the Product that you are going to provide.

Examples are 1 Hour Room Rental, 30 min consultation, 5 Hour Hall Rental.

you create the service you want to offer your customers.

contact us if you have any issue setting it up.

 

Was this answer helpful? Yes/No

How do i Renew, Reactivate or Relist an Advert or location listing

To Renew or Reactivate a listing, follow these steps,

Login

from the menu go to MY LISTINGS

Choose the listing you wish to Renew 

Click Relist

Follow the steps to check out.

We are using the Payment Gateway Stripe to Manage our payments.

Any Questions 

send us a mail by clicking HERE

Was this answer helpful? Yes/No